Client Service Statement

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Our Difference

United States Homeland Investigations™ guarantees to provide industry leading background screening and drug testing services. We believe a complete background screening is more than a collection of data; rather it is the “sum” of the process that empowers the hiring manager to make an informed, efficient and effective decision. Our services help you make decisions based on fact, not speculation.

Quality

A background report is only as good as the research processes used to complete the check. USHII is not a “one size fits all” or “run of the mill” screening company that you find on the internet. We have in-house researchers who investigate and generate reliable results. USHII also has a network of over 2,500 national and international court researchers and associates who retrieve real-time information. Many times if an individual was convicted yesterday, you will know about it. Most background screening companies rely on out-of-date databases which provide inaccurate and often times months or years-old data.

  • Accurate Research with 90% Higher Criminal Hit Rates
  • Summarized Reports for Quicker Analysis and Interpretation
  • Quality Assurance Reviews 100% of Reports
  • Real-Time Searches and In-House Researchers

Customer Support

USHII understands the nature of information we provide generates questions – our commitment to you includes live support and service by professionals familiar with the specifics of your employee screening program and industry experts who can answer your inquiries. USHII offers 24/7 Client Support which is also available after-hours, weekends and holidays.

Cost-Effective

Ensuring the integrity of your applicants and staff has never been more successful or affordable. USHII will work with your company or organization to create custom packages and pricing to meet your needs or budget without compromising service.

Faster

Our convenient online system allows you to securely login from any location 24 hours a day, 7 days a week. The USHII Online System provides access to both your background screening and drug testing results.

  • 24/7 Online Screening System
  • Encrypted Emailed Reports Upon Completion
  • Issue Notification by your personally assigned USHII Client Representative

Address

Address: 206 N. Washington Street
Alexandria, VA 22314
Phone: (877) 424-4636

Fax: (866) 647-3118
Email: Inquiries@ushii.com

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